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Room Attendants

Position:  Housekeeping Suite / Room Attendant

General Purpose:  To clean and replenish guest rooms

Reports to: Housekeeping Supervisor

Please send resume: billie@pictoulodge.com

Critical Skills:

  • Ability to maintain a friendly atmosphere of superior guest service and product quality
  • Ability to maintain a positive a positive, cooperative work environment
  • Willing to adhere to housekeeping and laundry standards
  • Attentive to details
  • Capable of physical work
  • Flexible schedule

Main Duties:

  • To ensure all assigned bedrooms and public areas are serviced, cleaned, and replenished as per standards
  • To ensure rooms receive the designated extras (VIP, packages, etc…)
  • To ensure all maintenance issues reported to maintenance department
  • To liaise with Housekeeping Supervisor and notify areas needing attention or operational inconsistencies
  • To ensure OH&S and fire safety standards are upheld at all times
  • To attend regularly held staff meetings
  • Respond to guest needs and communicate to guests about hotel promotions, local attractions, and points of interest
  • Promote goods and services of the Pictou Lodge
  • Exhibit team approach
  • Maintain shelf organization
  • Ensure all items left behind by guests are inputted into Lost and Found system
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